1. Purpose of the app

This application is provided for educational communication, student questions, admin/teacher review, support requests, and account management. Users should use the app only for its intended educational and support purposes.

• يُستخدم التطبيق للتواصل التعليمي وإرسال الأسئلة ومراجعتها من الإدارة أو المعلمين.
• يجب استخدام التطبيق للأغراض التعليمية والدعم فقط.

2. User responsibility

Users are responsible for the information, questions, images, and voice recordings they submit through the application.

• Users must provide correct student/account information.
• Users must keep login details private and not share their account with unauthorized persons.
• Users must not misuse the app or try to access data that does not belong to them.

3. Acceptable use rules

Users must not submit or upload any content that is inappropriate or unrelated to the educational purpose of the app.

• No abusive, insulting, threatening, hateful, or harassing content.
• No illegal, harmful, violent, sexually explicit, or exploitative content.
• No unrelated images, fake student information, spam, or repeated misuse.
• No attempts to upload malicious files, scripts, viruses, or content that may harm the system.
• No sharing of another person’s private information without permission.

• يمنع إرسال محتوى مسيء أو تهديدي أو غير أخلاقي أو مخالف للقانون.
• يمنع رفع صور أو تسجيلات غير مرتبطة بالسؤال أو بالهدف التعليمي للتطبيق.
• يمنع استخدام بيانات طالب آخر أو محاولة إلحاق الضرر بالنظام.

4. Submitted content: questions, images, and audio

Users may submit question text, optional images, and optional voice recordings. This content may be reviewed by authorized admins, teachers, or support staff for the purpose of answering questions, managing records, and providing support.

• Question text is used to understand and respond to the student’s request.
• Images should only be used when relevant to the student record or question.
• Voice recordings should only be used to explain the question or related educational matter.

5. Camera and microphone usage

The app may request camera or microphone access only when the user chooses to use a related feature.

• Camera: used only to capture or upload an image related to student/question information.
• Microphone: used only to record an optional voice question.
• The app does not intentionally record audio or capture images in the background.

• لا يتم تشغيل الكاميرا أو الميكروفون تلقائيًا.
• يتم طلب الإذن فقط عند استخدام ميزة التصوير أو التسجيل داخل التطبيق.

6. Moderation and admin review

Authorized admins or teachers may review submitted content. If content violates these terms, it may be rejected, removed, ignored, or handled according to internal rules.

• Admins may review and respond to submitted questions.
• Inappropriate or unrelated content may be removed or rejected.
• Repeated misuse may result in account restriction or removal.

7. Privacy and account deletion

User data is handled according to our Privacy Policy. Users may contact support or request account and data deletion using the links below.

8. Service availability and changes

We may update, improve, temporarily suspend, or change parts of the app when needed for maintenance, security, or service improvement. These terms may also be updated from time to time.

9. Contact us

If you have questions about these Terms & Conditions or acceptable use rules, please contact support. Email: daralmustafa@gmail.com. Phone: + 967 05 414 111.